Residents
Private life stays private.
The building has insight into its equipment and systems, not into the lives of its residents.

Our vision
People look after residents, their housing portfolio and its future. The building takes care of everything else.

What we believe
Residents
The building has insight into its equipment and systems, not into the lives of its residents.
Knowledge
And the experience of everyone who has ever looked after it. It belongs to the owner, not to the software. And it is there when it is needed: at night, in an emergency, on a new technician’s first day.
Future
The renovation plan grows out of the building’s history. The team decides when each measure is carried out.
Skilled trades
For the dangerous and the repetitive work. The skill stays with people.
An apartment building, built in 1974. Forty apartments, partly renovated, in a housing cooperative’s portfolio. A Tuesday in November.
The pressure in the heating circuit drops. The building recognises the pattern: the same thing happened years ago, and the expansion vessel was the cause. It knows which one is installed, orders the part and asks the trades network who is available today and knows this equipment. By seven, the appointment is confirmed. Residents receive a message before the first apartment gets cold. Over her first coffee, the technician sees a single line: heating, pressure drop, cause known, contractor at ten. Nothing to do.

The weather service issues a warning for the evening. The building sends the drone up to the roof. Two tiles are loose, in the same spot that needed attention before. The roofer arrives at two, long before the wind. Nobody had to climb a ladder in a storm.

First day on the job. He does not know the building, so he asks it: what do I need to know? The building answers: years ago, the caretaker reported standing water on the left side of the basement during heavy rain — that stopped after the drainage was installed. The plant room door sticks in freezing weather; the locksmith knows about it. By the afternoon, the new colleague is ready to act. Not a year later.
The department meets with management. On the table is the building’s renovation plan, which it has prepared itself: first the windows, then the roof, then the heating, with costs drawn from its own history and the CO₂ impact of each step. The building proposes. People decide what happens when, and what the budget can cover.
A resident tells her phone that the kitchen tap is dripping. Tomorrow at eight, someone will arrive who already knows which valve is installed and has the right part with them. The technician leaves on time. Today, she has not coordinated anything, made any calls or maintained a list. She has made decisions.
“Over eleven years, I watched the knowledge about our buildings go home in the evening and eventually retire. Often, in an emergency, it was not where it was needed. The whole company worked because the people with that knowledge were simply there. I want a technician to go home in the evening knowing: the building is looking after itself.”
They no longer coordinate; they make decisions. New colleagues are ready to act from their very first day.
What they know about their buildings is no longer lost. They are the most important source of the building’s memory.
They receive the jobs that suit them, with everything the building knows about the location and the component.
They learn what is happening before they have to ask. Their home remains their private space: the building knows equipment, not people.
What people know about a building stays with it, even when they leave.
The building knows its own renovation plan.
We are starting in Germany, with housing companies that have their own technical departments. Over the coming years, more experience will retire from these companies than ever before. This is just the beginning: buildings that lose their knowledge are everywhere — and their number keeps growing.
Are you responsible for a housing portfolio with its own technical department? We will build the first buildings with a voice together with you.
Book an introductory callDo you represent housing companies, skilled trades or the technology inside buildings? Let’s talk about a shared memory.
Become a partnerWould you like to work on buildings that take care of themselves? We are looking for people from the housing sector and from AI.
Send a speculative applicationDo you invest in infrastructure for buildings? Talk to us: info@facaility.de